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29 Responses to Click to Tell Us Your Experience At Your Local Social Security Office

  1. I have had quite the run around with the SSA office in Omaha, NE. I waited for long periods of time on the phone. When I left a message, they don’t call back… Or when they say they someone will call back, they do not return your calls. When asking for information regarding my account they said it would take up to 90 days to get the info from the parent site. Apparently, they only go back so far due to digitizing the records, all paper copies are kept out of state. I requested an Benefits Planning Query and Next Scheduled Review/Diary Date and they had no idea what I was talking about. When asked where to file a complaint they had no idea where I could go. I also asked for a copy of all my records, they said it would cost me over $75.00. It was highly painful and degrading.

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29 Responses to Click to Tell Us Your Experience At Your Local Social Security Office

  1. I have had quite the run around with the SSA office in Omaha, NE. I waited for long periods of time on the phone. When I left a message, they don’t call back… Or when they say they someone will call back, they do not return your calls. When asking for information regarding my account they said it would take up to 90 days to get the info from the parent site. Apparently, they only go back so far due to digitizing the records, all paper copies are kept out of state. I requested an Benefits Planning Query and Next Scheduled Review/Diary Date and they had no idea what I was talking about. When asked where to file a complaint they had no idea where I could go. I also asked for a copy of all my records, they said it would cost me over $75.00. It was highly painful and degrading.

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What are the requirements to retire?

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My husband and I gained legal guardianship of our grand kids. Father died, mother incarcerated. How do we get their benefits?

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